What information do you require to provide a quotation?
In order to provide an accurate quotation, we need;
• Your details and contact info eg; Name, company, e-mail, telephone
• Equipment requirements – what item you require
• Rental term – how long do you require the equipment
• Delivery – delivery and collection address. Or if you’d prefer to collect equipment yourself
Based on these details we should be able to provide a quote for your requirements, including delivery and collection costs.

What periods can I rent for?
With flexible terms from 1 day, 2 weeks or 36 months we have a wide range of leading brand technology available to suit your needs.

What are the delivery and collection options?
We can deliver computers and other technology equipment to you anywhere in New Zealand. This is usually delivered same day/next day depending on your location. We understand that your requirements are sometimes urgent. If you require an express delivery please talk to us and we will arrange the best delivery service to suit your needs and time frame. Depending on what equipment you are renting, you can also choose to come and collect the item yourself from our office.

How do I place an order?
Ring us and talk to our friendly team today! Or you can send us through an email with detailed requirements of what you need. Orders are normally confirmed through the phone or by email. In all cases some form of written confirmation of your requirements should be provided to prevent any confusion. This confirmation should include:
• Details of equipment and/or quote number
• Delivery & collection address
• Confirmation of payment method
Based on this we will advise whether we can meet your requirements and confirm costs to you.
Once availability is confirmed we will send you a hire agreement to complete, sign and return. This must be returned prior to dispatch of the goods.

How do I pay for my order?
We have a range of different payment options and terms to suit you and your business. If you are a regular customer then we would suggest opening a credit account with us. Otherwise we accept payment via direct credit, Cheque, Eftpos and Credit Card. Please see our payment options form here.

What happens if I damage the equipment or it is stolen?
In the event that the equipment is damaged or stolen while in your possession, you can choose to have it repaired, replaced or pay for its replacement at your own cost. Please see our terms and conditions for more information.

Can you set my equipment up?
We know how busy it can be setting up for an Event, Conference or Trade Show, so let us make it easier for you by delivering your equipment and setting it up for you, when and where you need it. We can even collect it from you when you have finished. Just simply give us a call and let us know when you are done with it and we will take care of the rest.

Will I get a receipt / invoice?
Yes, all customers are issued with an invoice. This is normally issued at the end of the rental period or monthly. On long term rentals you will receive a monthly invoice show charges for that month.